Our Team

Behind every Yukaihe order is a team of 100+ specialists working across an 839㎡ production facility, delivering 20,000 finished pieces per day for 10,000+ brand partners worldwide. With 10+ years of OEM/ODM expertise and BSCI certification, our 8 functional teams cover the full journey — from your first sketch to the final shipment. Get to know the people behind your custom hats and apparel.

Design Support Team

Design Support Team

12+ in-house designers with an average of 6years in fashion and headwear design. We translate your concept, mood board, or rough sketch into production-ready tech packs within 48 hours. Familiar with current Streetwear, Y2K, Outdoor, and Heritage trends across US, EU, and APAC markets.

Video & Photography Services Team

Video & Photography Services Team

Our in-house photography and video team supports every client with complimentary product imagery — turnaround within 5 working days. Standard package includes hero shots, multi-angle product photography, and short product videos suitable for your e-commerce listings, lookbooks, and social media use. No extra fees, no hidden charges — visual content is part of how we serve every brand partner.

Product Research & Development Team

Product Research & Development Team

Our 8-member R&D team develops 30+ new hat structures and fabric combinations each season. We monitor global trend reports (WGSN, Pinterest Predicts, Google Trends) and proactively share material innovations — recycled cotton, organic linen, eco-twill, and water-based dyeing — to help your brand stay ahead.

Planning Team

Planning Team

4 senior production planners coordinate every order across our cutting, embroidery, printing, and assembly lines. Real-time WIP (Work-in-Progress) tracking ensures 95%+ on-time delivery for orders shipped to over 40 countries. Sample lead time: 7-10 days. Bulk lead time: 25-35 days based on quantity.

Quality Control (QC) Team

Quality Control (QC) Team

A 10-person QC team executes a 4-stage inspection process: incoming material check → in-line production check → AQL 2.5 final inspection → pre-shipment audit. Every order receives a photo/video QC report before shipment. BSCI-audited factory with documented compliance for CE, RoHS, and REACH markets.

Order Management Team

Order Management Team

6 dedicated account managers, each fluent in English and assigned to specific regions (North America, Europe, Australia, Middle East). Average response time within 2 working hours. Single point of contact from quotation to delivery — no message lost, no detail missed across the 30+ daily order touchpoints.

Planning Team

After-Sales Service Team

3 after-sales specialists handle replacement coordination, claim documentation, and re-order support. Defect rate kept under 0.3% in the past 12 months. For repeat clients, we maintain digital archives of your tech packs, color codes (Pantone), and packaging specs — making re-orders 50% faster than first-time orders.

Corporate Culture Team

Corporate Culture Team

Beyond production, we invest in our people. Annual team-building, skills training, and employee welfare programs ensure low turnover (<8% per year) and consistent product quality. A stable team means your brand's tech packs and tooling stay with workers who already know your standards — order after order, season after season.